Effective Date: 13 November 2025
NayroKart (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our mobile application and related services (the “App”). By using our App, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
- Name, email address, phone number
- Delivery and billing addresses
- Payment information (processed securely via third-party providers)
- Account login credentials
b. Device and Usage Information
- Device type, operating system, unique identifiers
- IP address, browser type
- App usage patterns, pages visited, order history
c. Location Information
- With your permission, we collect your precise location to facilitate deliveries, provide location-based services, and improve App efficiency.
d. Cookies and Tracking Technologies
- Cookies and similar technologies enhance your experience, analyze usage, and provide personalized promotions.
2. How We Use Your Information
- Process and deliver your orders
- Provide customer support
- Personalize your experience and recommend products
- Send updates, promotions, and marketing communications (with consent)
- Prevent fraud and ensure service security
- Comply with legal obligations
3. Sharing of Information
- Service Providers: Third-party vendors that help operate the App, process payments, or deliver orders
- Legal Authorities: When required by law
- Business Transfers: In case of mergers, acquisitions, or sale of assets
- Affiliates: For business operations and service improvements
4. Data Security
We implement reasonable measures to protect your data but cannot guarantee absolute security.
5. Data Retention
Your personal information is retained only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
6. Your Rights
- Access, correct, or delete your personal information
- Withdraw consent for data processing
- Opt-out of marketing communications
- Request a copy of your data in a machine-readable format
Contact us at info@nayrokart.com to exercise these rights.
7. Children’s Privacy
- Not intended for children under 13
- We do not knowingly collect information from children
8. International Users
By using the App outside India, you consent to cross-border data transfers.
9. Changes to This Privacy Policy
Updates will be reflected by a revised “Effective Date.” Continued use of the App constitutes acceptance.
10. Contact Us
Email: info@nayrokart.com
Phone: +91 9834371929
Address: [Insert Company Address]
Terms and Conditions of NayroKart
Effective Date: [Insert Date]
By using NayroKart (“we,” “our,” “us”), you agree to these Terms and Conditions (“Terms”). If you do not agree, do not use the App.
1. Eligibility
- Must be at least 18 years old
- Reside in a country where services are provided
- Comply with all local laws
2. Account Registration
- Maintain confidentiality of login credentials
- Provide accurate information
- Responsible for all activity under your account
3. Services
- Grocery and daily needs delivery
- Notifications, promotions, and customer support
- Personalized recommendations
We may modify or suspend services without notice.
4. Orders and Payments
- Prices and availability are subject to change
- Payments via authorized gateways only
- Accuracy of order and delivery information is your responsibility
- Orders may be canceled for stock issues, pricing errors, or suspicious activity
5. Delivery
- Delivery times are estimates
- Accurate address and availability for delivery are required
- Risk of loss or damage passes to you upon delivery
6. User Conduct
You agree not to:
- Use the App for illegal or unauthorized purposes
- Interfere with App security or functionality
- Transmit harmful or offensive content
- Impersonate others
Violation may result in account suspension or termination.
7. Intellectual Property
- All App content, logos, and materials are owned by NayroKart or its licensors
- No copying, distributing, or creating derivative works without permission
8. Limitation of Liability
- Not liable for indirect, incidental, or consequential damages
- No guarantee of uninterrupted or error-free service
- Liability limited to the amount paid for services
9. Privacy
Use of your data is governed by our Privacy Policy, incorporated by reference.
10. Termination
- We may suspend or terminate access for violations
- You may terminate your account by contacting us
11. Governing Law and Dispute Resolution
- Governed by the laws of [Insert Country/State]
- Disputes resolved through good faith negotiations
- Courts of [Insert Jurisdiction] have exclusive jurisdiction
12. Changes to Terms
Updates will be effective immediately upon posting. Continued use constitutes acceptance.
13. Contact Us
Email: info@nayrokart.com
Phone: +91 9834371929
Address: G.No.55 Girgaon Unit,Basmath, Hingoli-431512,Maharashtra