Effective Date: 13 November 2025
Nayrokart (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our mobile application and related services (the “App”). By using our App, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide you with efficient and secure delivery services:
a. Personal Information
Information that identifies you personally, including:
- Name, email address, phone number
- Delivery and billing addresses
- Payment information (processed securely via third-party providers)
- Account login credentials
b. Device and Usage Information
Information about your device and how you use the App, such as:
- Device type, operating system, unique identifiers
- IP address, browser type
- App usage patterns, pages visited, order history
c. Location Information
With your permission, we collect your precise location to:
- Facilitate order deliveries
- Provide location-based services and offers
- Improve the accuracy and efficiency of our services
d. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to:
- Enhance your App experience
- Analyze usage and performance
- Provide personalized promotions and recommendations
2. How We Use Your Information
We use the information we collect for purposes including:
- To process and deliver your orders efficiently
- To provide customer support and respond to inquiries
- To personalize your experience and recommend products
- To send updates, promotions, and marketing communications (with your consent)
- To prevent fraud and ensure the security of our services
- To comply with legal obligations and enforce our terms of service
3. Sharing of Information
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who help us operate the App, process payments, or deliver orders
- Legal Authorities: When required by law, regulation, or legal process
- Business Transfers: In connection with mergers, acquisitions, or sale of assets
- Affiliates: For business operations and service improvements, where permitted by law
4. Data Security
We implement reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system can be completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary to:
- Provide and improve our services
- Comply with legal obligations
- Resolve disputes and enforce our agreements
6. Your Rights
Depending on your location, you may have rights regarding your personal data:
- Access and Correction: Request access to or correction of your data
- Deletion: Request the deletion of your personal data (“right to be forgotten”)
- Withdrawal of Consent: Withdraw consent for data processing where applicable
- Opt-Out of Marketing: Opt out of promotional communications
- Data Portability: Request a copy of your data in a machine-readable format
- Do Not Track: Certain browser settings may allow you to limit tracking
To exercise these rights, please contact us at [info@nayrokart.com].
7. Children’s Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect information from children. If we learn that we have inadvertently collected information from a child, we will delete it immediately.
8. International Users
If you access our App from outside India, your information may be transferred and processed in countries that may have different data protection laws. By using the App, you consent to such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” will be updated to reflect any changes. We encourage you to review this Privacy Policy periodically to stay informed about our practices.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
Email: info@nayrokart.com
Phone: +919834371929
Address: G.No.55 Girgaon Unit,Basmath, Hingoli-431512,Maharashtra